Privacy Policy

Upside Wireless is an Incorporated Company located at #1401-1211 Melville St. Vancouver, BC. V6E 0A7, Canada. We take your privacy seriously. Please read the following to learn more about our privacy policy.


  • This policy covers how Upside Wireless treats personal information that our service collects and receives, including information related to your past use of Upside Wireless and your communications with Upside Wireless Inc. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that Upside Wireless Inc. does not own or control, or to people that Upside does not employ or manage.

Information Collection and Use

  • Upside collects personal information when you register with Upside, when you use our service to login, send or receive text messages.
  • When you register we ask for information such as your name, email address and postal code. Once you register with Upside and sign in to our services, you are not anonymous to us.
  • Upside Wireless collects information about your transactions with us such as phone number of the recipient and message content.
  • Upside Wireless automatically receives and records information on our server logs from your browser, including your IP Address, cookie information, and the page you request.
  • All collected information is for your use only. 

Information Sharing and Disclosure

Upside Wireless does not rent, sell, or share personal information about you, nor contacts you enter in your address book, with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Upside's terms of use, or as otherwise required by law.
  • We transfer information about you if Upside is acquired by or merged with another company. In this event, Upside will notify you before information about you is transferred and becomes subject to a different privacy policy.


  • Upside Wireless may set and access Upside cookies on your computer.

Your Ability to Edit and Delete Your Account Information and Preferences

  • You can edit your Upside account information, including your preferences at any time.
  • We reserve the right to send you certain communications relating to Upside services, such as service announcements, administrative messages and the Upside Newsletter.
  • You can delete your Upside account by visiting the Contact Us page and requesting that your account be deleted.  Please make sure that you include your Upside account name in this request.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that protect personal information about you.
  • Your Upside Account Information is password-protected.
  • Your Upside password is encrypted.

Changes to this Privacy Policy

  • Upside Wireless may update this policy at any time. By continuing to use this service, you accept the new wording Privacy Policy.

Questions and Suggestions